📜 Privacy Policy

Last updated: 1 July 2025

1 – What We Do With Your Information

When you purchase from our store, we collect personal details such as your name, address, e-mail, and payment information so we can fulfil your order.
When you browse our store, we automatically receive your computer’s IP address to help us learn about your browser and operating system.
✉️ E-mail marketing (only with your permission): we may send updates about new products or offers.

2 – Consent

How do you give consent?
By completing a transaction, verifying your card, placing an order or requesting a return, you imply consent for that specific purpose. If we want your data for a secondary purpose (e.g., marketing), we will ask you directly or give you a clear opt-out.

How do you withdraw consent?
You may withdraw at any time by e-mailing support@treehoshop.com.

3 – Disclosure 🔒

We disclose your information only if required by law or if you breach our Terms of Service.

4 – Shopify Hosting 🌐

Treeho Shop is hosted on Shopify Inc. They provide the e-commerce platform that stores your data on secure servers behind a firewall.

Payments
If you choose a direct payment gateway, your card data is encrypted under PCI-DSS standards and retained only as long as necessary to complete the transaction.

For more details, read Shopify’s:
https://www.shopify.com/legal/terms
https://www.shopify.com/legal/privacy

5 – Third-Party Services

Third-party providers collect, use and disclose information only to the extent needed to perform their services (e.g., shipping carriers, payment gateways). These providers may be located in a different jurisdiction. Once you leave our site or are redirected to a third-party site, this Privacy Policy and our Terms no longer apply.

Links 🔗
External links may direct you away from our store; please review their privacy statements.

6 – Security 🔐

We follow industry best practices to protect your data. Credit-card information is transmitted via SSL and stored with AES-256 encryption. No method is 100% secure, but we comply with PCI-DSS and generally accepted standards.

7 – Cookies 🍪

We use cookies such as:

Cookie Purpose Duration
_session_id Stores session referrer & landing page Session
_shopify_visit Internal stats tracker 30 min
_shopify_uniq Counts visits by a single customer Expires midnight next day
cart Stores cart contents 2 weeks
_secure_session_id Secure session token Session
storefront_digest Verifies password access Indefinite

For a full cookie list, see Shopify’s policy: https://www.shopify.com/legal/cookies

8 – Age of Consent

By using this site, you confirm you are at least the age of majority in your jurisdiction, or you have given us consent to allow any of your minor dependents to use this site.

9 – Changes to This Policy

We may update this policy at any time. Changes take effect immediately upon posting. If significant changes occur, we will note them here.

If Treeho Shop is acquired or merges with another company, customer information may transfer so that we can continue selling products to you.

📩 Questions or Data Requests

To access, correct, amend or delete any personal information we hold about you, or to register a complaint, please contact our Privacy Compliance Officer at support@treehoshop.com.

This Privacy Policy contains nine sections and supersedes all previous versions.